![]() NOTE: if asked to close all programs, click Close All. ![]() Select Quick Repair and then click Repair. Click Start->Control Panel->Programs and Features and highlight Microsoft Office 365. Open the task manager to make sure all Microsoft Office processes are terminated. Close all Microsoft Office applications including Outlook 2013 and Lync 2013. ![]() Close any application that is using this file, and then try again. Lync 2013 displays this error on startup: Outlook Data File: The file is in use and cannot be accessed. That said, nothing’s ever all roses all the time, am I right? Today a customer experienced an issue where suddenly Lync 2013 is no longer able to launch and shows an error about the Outlook Datafile being inaccessible. If you’ve made the switch to Office 365 you may have had a relatively smooth ride since the they’ve moved things to Exchange 2013 and Office 2013.
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